Return & Exchange Policy
At endyfendy.com customer satisfaction is our priority. If you are not completely satisfied with your purchase from endyfendy.com, you may request a return or exchange according to the policy below.
1. Return Eligibility
You may request a return if:
* The product is damaged or defective
* You received the wrong product
* The product is unused and in its original packaging
* The return request is made within 2 days after delivery
Products must include all original tags, accessories, and packaging.
2. Non-Returnable Items
The following items are not eligible for return or exchange:
* Used or worn products
* Products without original packaging or tags
* Customized or personalized items
* Clearance or final sale products (if mentioned on the product page)
3. Return and Exchange Process
To request a return or exchange:
1. Contact our support team at support@endyfendy.com
2. Provide your order number and product details
3. Attach photos of the product if it is damaged or incorrect
Our team will review your request and provide further instructions.
4. Contact Us
If you have any questions about our Return & Exchange Policy, please contact us:
Email: support@endyfendy.com